Adding a Windows API (Event Log) user error

Modified on 2025-06-10 15:24:51 +0200

I am getting the following error after I add a Windows API Event Log.

Logon failure: The specified username is invalid(2202) (code: PE029)

Is their anyway to test this out on the PRTG or target Windows server side?

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Hi there,

Thanks for your KB thread. This KB article might be helpful.

Logon failure: The specified username is invalid(2202) (code: PE029)

Let us know if you need more support. Thanks.

With Kind Regards,
Paessler Technical Support
Chan Siau Hen

Oct, 2020 - Permalink

I actually found a solution while I was waiting for this post to be approved. For the Windows credentials at the Device level. I had the server name listed in the "Domain or Computer Name" field. Once I changed this to the Active Directory suffix, my sensor went into the Up state.

Oct, 2020 - Permalink

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Adding a Windows API (Event Log) user error

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.