I was using my company's enterprise license and had own prtg server running. Since I am no longer with the company, I need to change to free edition. The only problem is. It seems like the company didn't renew their license as well. I am stuck at the Activate Your License screen. How can I change it to a free 100 version.
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Modified on 2025-06-10 15:26:53 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hey Rob,
On the "Activate your License" screen, simply enter the license information of a trial/freeware license.
License name: prtgtrial
License key: can be found here
For details, please check the according manual page.
Best regards,
Sven Roggenhofer [Paessler Technical Support]
Sep, 2020 - Permalink