hi,
Our administrator account gets locked out from the PRTG server. Would any of the scans or the probes cause the lock out?
Administrator account lock out
Modified on 2025-06-10 15:32:50 +0200
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi there,
do you refer to your Windows Administrator account? If so, please check whether this account is used in PRTG and whether the password is correct. Therefore, you can use this tool: https://helpdesk.paessler.com/en/support/solutions/articles/76000064806
This script will give you a sortable list of all usernames configured in devices and groups, which can be filtered as necessary.
Jul, 2020 - Permalink