Hello,

I have only one map created within PRTG administration interface (version 20.2.59.1689+).

The 'clone' option (as described here) is missing at the end of the map's line.

See screenshot here. Is this a bug or did I miss something?

Thanks for help!

Thomas

Article Comments

Hi,

This is a known issue in PRTG and we're currently analyzing this issue.

Kind regards,
Marijan Horsky, Team Tech Support


Jun, 2020 - Permalink

Thanks for your reply. I eventually managed to cope with this problem by installing the PRTG Desktop program.


Jun, 2020 - Permalink

Hi,

Could you please let me know if you can copy the desired map with the PRTG Desktop App?


Jun, 2020 - Permalink

Yes indeed! The Clone option is available when you right-click the existant map.

>> See screenshot here.


Jun, 2020 - Permalink

Hi,

Thank you for checking this in the PRTG Desktop App.
Could you also send a screenshot of the missing clone option in the webinterface?


Jun, 2020 - Permalink

See my initial post screenshot (the red circled part on the right of the screenshot).


Jun, 2020 - Permalink

Hi,

Could you please run the installer for the newest version again manually and check afterwards if the issue still occurs? You can download the newest version here.


Jun, 2020 - Permalink