On Win 8.1 I get this Error. How can I solve the problem?

PrimaryModule C:\Program Files (x86)\PRTG Network Monitor\64 bit\PRTG Server.exe cannot be loaded. LoadLibraryEx returns 2.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="EvntAgnt" /> <EventID Qualifiers="49152">1025</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-06-09T11:04:45.000000000Z" /> <EventRecordID>156622</EventRecordID> <Channel>Application</Channel> <Computer>Zeus-II</Computer> <Security /> </System> - <EventData> <Data>C:\Program Files (x86)\PRTG Network Monitor\64 bit\PRTG Server.exe</Data> <Data>2</Data> </EventData> </Event>

Article Comments

Hi there,

Please let me know at what certain time the error is displayed.


Jun, 2020 - Permalink

I'm afraid I can't say for sure. All I have is the entry from the system log that's already been sent over. But I notice that the path "C:\Program Files (x86)\PRTG Network Monitor\64 bit\" does not seem to exist.


Jun, 2020 - Permalink

The problem seems to occur during the boot process. Können wir auch in deutsch kommunizieren)


Jun, 2020 - Permalink

At this point, I would like to move the troubleshooting to our ticket system and via email. In this way, we can share screenshots and log files more effective.


Jun, 2020 - Permalink