Trying to monitor a FortiWLC using MIB I downloaded. Imported the MIB converted to OID with PRTG software. Setup snmpv3 on WLC gettign this error#-34 when trying to add the snmp library. Ive also used SNMP tester im getting the same error when testing "Read Device Uptime" and "Scan Interfaces" on the tester.

Set SNMPv3 User
Set Auth-Key & Protocol "DES"
Set Priv-Key

These settings were set into Wireless Controller and PRTG/tester

Here is the out put from the PRTG tester

UpTime 
----------------------- New Test -----------------------
Paessler SNMP Tester - 20.1.58 Computername: --------- Interface: (x.x.x.x)
6/3/2020 10:38:35 AM (16 ms) : Device: x.x.x.x
6/3/2020 10:38:35 AM (22 ms) : SNMP v3
6/3/2020 10:38:35 AM (28 ms) : Uptime
6/3/2020 10:38:36 AM (107 ms) : SNMP Datatype: ASN_UNIVERSAL
6/3/2020 10:38:36 AM (113 ms) : -------
6/3/2020 10:38:36 AM (118 ms) : DISMAN-EVENT-MIB::sysUpTimeInstance = Unsupported security level -34 ( 0 seconds )
6/3/2020 10:38:36 AM (195 ms) : SNMP Datatype: ASN_UNIVERSAL
6/3/2020 10:38:36 AM (200 ms) : HOST-RESOURCES-MIB::hrSystemUptime.0 = Unsupported security level -34 ( 0 seconds )
6/3/2020 10:38:36 AM (205 ms) : Done

Scan Interfaces

6/3/2020 10:39:27 AM GET[OIDVal]: Try 5
6/3/2020 10:39:27 AM DoRequest[ 0] Init Session
6/3/2020 10:39:27 AM DoRequest[ 0] Init; Host: X.X.X.X :161, Timeout: 2000000, Version: 3
6/3/2020 10:39:27 AM DoRequest[ 0] Init: Generate KU
6/3/2020 10:39:27 AM DoRequest[ 0] Session: Open
6/3/2020 10:39:27 AM DoRequest[ 0] Session: Send Request
6/3/2020 10:39:27 AM DoRequest[ 0] Session: Send Done
6/3/2020 10:39:27 AM DoRequest[ 0] SynchResponse[14857376] Start 
6/3/2020 10:39:27 AM DoRequest[ 0] SynchResponse[14857376] Done:  Status=1
6/3/2020 10:39:27 AM DoRequest[ 0] Other Error: 1 -34 Unsupported security level
6/3/2020 10:39:27 AM DoRequest[ 1] Init Session
6/3/2020 10:39:27 AM DoRequest[ 1] Init; Host: X.X.X.X:161, Timeout: 2000000, Version: 3
6/3/2020 10:39:27 AM DoRequest[ 1] Init: Generate KU
6/3/2020 10:39:27 AM DoRequest[ 1] Session: Open
6/3/2020 10:39:27 AM DoRequest[ 1] Session: Send Request
6/3/2020 10:39:27 AM DoRequest[ 1] Session: Send Done
6/3/2020 10:39:27 AM DoRequest[ 1] SynchResponse[14857496] Start 
6/3/2020 10:39:27 AM DoRequest[ 1] SynchResponse[14857496] Done:  Status=1
6/3/2020 10:39:27 AM DoRequest[ 1] Other Error: 1 -34 Unsupported security level

Any help is appreciated
Thanks

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi there,

This error message is displayed, if there is something wrong with the configured SNMP security settings. Please let me know what kind of authentication your try to use here in detail.

In addition, please make sure that all configurations are correct on both sides. A simple typo can easily be the reason here.

Kind regards,
Birk Guttmann, Tech Support Team


Jun, 2020 - Permalink