We are working on expanding our notifications so that we can have a tiered notification system and we have decided to work with SMS notifications. We use Twilio for SMS notifications to our clients, and with that being a provider we already use I am trying to work out how to integrate to it, that said I have never done anything with Twilio personally. I was looking to see if there was any insight or if anyone has used them and how?

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi there,

SMS provider usually have an API that can be used to send different types of SMS. You can use this API to send SMS notifications in PRTG. Therefore, please navigate to Setup | System Administration | Notification Delivery.

In the SMS delivery section you can define the API call. Here an example: 

http://smsprovider/sendmsg?user=SMSUser&password=SMSuserpassword&to=%SMSNUMBER&text=%SMSTEXT


The placeholders %SMSNumber and %SMSText will automatically get replaced with the corresponding information from PRTG.

Kind regards,
Birk Guttmann, Tech Support Team


May, 2020 - Permalink