Auto-Update: An error occurred while downloading the update (HTTP/1.1 503 Service Unavailable)

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear Ivan,

Please ensure that your Core Server is able to reach our license and update servers so that the status of your maintenance can be verified and the update can be downloaded.

Alternatively you can download the software from our Paessler Service Center using your registered email and password

Best regards,
Sven Roggenhofer [Paessler Technical Support]


Apr, 2020 - Permalink

Hi I am able to get to the license and update server but get code 503 back from the update server


Apr, 2020 - Permalink

Ivan,

Please try to manually download the update installer file from here and run it with admin rights on your Core Server.

Does it work then?

Best regards,
Sven Roggenhofer [Paessler Technical Support]


Apr, 2020 - Permalink

Hi

I was able to upgrade when downloading manually

Regards

Ivan


Apr, 2020 - Permalink