I am trying to install a new certificate but a getting this error in the Certificate Importer tool.
The certificate is a real one, and are used on other servers; webserver, database server etc.
See screenshot here: https://ibb.co/cwrfZ5Q
Error: "the certificate does not work with a real SLL connection"
Modified on 2025-06-10 15:46:22 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi Henrik,
If you are sure that the certificate works, I would recommend to manually import the certificate.
Mar, 2020 - Permalink