Hi,

We manage 100s of devices that have been grouped (and sub-grouped) depending on location.

I would like to trigger an e-mail when one of the devices' uptime drops below the threshold (24hr).

This will then raise a ticket, for now we are only interested in device uptime.

Configured a notification template and added the 'snmpuptimesensor' tag, then applied it to the root.

What i wanted to achieve was enabling the uptime trigger for all devices without having to go into each device's uptime sensor and link it there.

However it looks like these tags do not filter for notifications, i came back this morning to 105 e-mails (and 105 tickets...) that are bandwidth usage related.

Is there any other way i can turn the uptime trigger on (or any other trigger) and apply it to a single sensor (or filter out for that sensor) for all devices running that sensor without having to do it on each individual sensor?

Article Comments

Support helped me find the solution.

I had to create a Library, then a node and filter out by 'snmpuptimesensor' under 'Filter By Tags'. Link the node to Root.

That loaded the uptime sensor for all our devices, which is were i linked the notification template via the local trigger.


Feb, 2020 - Permalink

Hello there,

It is possible to notify you dependent on a custom tag. Therefore, create a library where you only include the sensors with your tag and create a notification trigger for all object included to the library.

Please follow these steps to create it:

  1. Create a new library
  2. Add your objects (e.g Root)
  3. Right click and select "Edit" > "Settings"
  4. Enable "Show a collection of filtered sensors"
  5. Select "Filter by Tags" and add your tag
  6. When your library is filtered select in your library the tab "Notification Triggers"
  7. Add a new trigger, in your example "Threshold Trigger" and configure your notifications

Feb, 2020 - Permalink