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Problem with specific device snmp

Modified on 2025-06-10 15:57:06 +0200

Dear, good afternoon we have a device that most of the sensors is via SNMP where they worked perfectly and according to the client there was no change in the equipment, the sensors work and then stop and then work again, getting several alerts on monitoring, causing wear on the internal staff, the sensors work, collect data and over time give error with the following message

"intraffic = No such instance (SNMP error # 223) outtraffic = No such instance (SNMP error # 223) inerrors = No such instance (SNMP error # 223) outerror = No such instance (SNMP error # 223) indiscards = No such instance ( SNMP error # 223) outdiscards = No such instance (SNMP error # 223)"

soon after normalizes with ok message and then alarms again

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Dear Daniel,

please use the SNMP Tester to check the available OIDs needed for those additional channels when the sensor is in the error status.

Since even the normal intraffic/ outtraffic OIDs seem to be missing, there appears to be a general issue with the device sometimes not responding to SNMP. Sometimes it helps to restart its SNMP Agent, or to reboot it.

Dec, 2019 - Permalink

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Problem with specific device snmp

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.