PRTG 18.4.46.1754 x64

Win 10 Pro Version 1803 Build 17134.523

The probe service is not starting automatically after system reboot. I have tried both "Automatic" and "Automatic (Delayed Start)". After starting it manually it works fine.

This is a new behavior that started about a week ago.

Thanks,

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Article Comments

aa,

Can you please open a support ticket, and send us a support bundle? We need to see the logs from the probe to understand what's happening. Do this by clicking on Contact Support in the lower right-hand corner of the web UI.

Benjamin Day
Paessler Support


Jan, 2019 - Permalink

Hi, I've started to recently have this problem as well on a pc running windows 10 at a remote site i.e. after the pc reboots the PRTG service won't start automatically and I have to remotely access the pc and manually start the service.


Dec, 2019 - Permalink

Hello DGRobinson,

I would ask you to do the same, and please open a support ticket by emailing support@paessler.com, or using the Contact Support ribbon in the PRTG interface in the lower right-hand corner.

Thanks!

Benjamin Day
Paessler Support


Dec, 2019 - Permalink