Hello,
Since we update our PRTG on premise server, we have 8 new errors PE043.
Can you help us?
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Hello,
This error is related to the Network card change, probably by changing the server. "Network card not found (code: PE043)"
This only applies to the Windows Network Card sensor. The WMI query for network traffic knows only one way to identify a network adapter: by its name. Unfortunately, this name is altered by Windows now and then. At the moment, the only thing you can do is to create a new sensor with the new name. You can try to create these sensors again now in the new server to see if the new sensors work better.
More information about these errors in this kb article If you need additional assistance you can contact us at support@paessler.com
Nov, 2019 - Permalink
Hello,
This error is related to the Network card change, probably by changing the server. "Network card not found (code: PE043)" This only applies to the Windows Network Card sensor. The WMI query for network traffic knows only one way to identify a network adapter: by its name. Unfortunately, this name is altered by Windows now and then. At the moment, the only thing you can do is to create a new sensor with the new name. You can try to create these sensors again now in the new server to see if the new sensors work better.
More information about these errors in this kb article If you need additional assistance you can contact us at support@paessler.com
Nov, 2019 - Permalink