I want to be able to ping external IP addresses of our hosted devices and servers from the PRTG hosted probe to determine if the device is up and to also use say the HTTP or RDP probe to make sure services are available. However i need to add the IP addresses of the PRTG hosted probe to the ACLs for the given devices. is there a published list of the networks Passler uses for its hosted solution? Specifically can i get the IP addresses that my instance will use?


Article Comments

Hi there,

You can simply ping your PRTG instance to get the corresponding IP. This IP will usually not change. Since these are public IPs, we cannot provide you with a specific IP range.


Kind regards,
Birk Guttmann, Tech Support Team


Oct, 2019 - Permalink