Hello! Supposed be i have a ticket with ID 260 and i needed take all the next tickets existence in PRTG. How can i do the requisition?

Thanks!


Article Comments

Hello Rander,

Thank you very much for your request.

Please elaborate what you want to achieve more in detail. You have a ticket with the ID 260 and you want to do what now?

Best regards,
Sebastian


Sep, 2019 - Permalink

I have ticket ID 260, i need submit this ticket and the API return the next Tickets after 260.

Supposed be this is a request : /api/table.json?content=tickets&columns=parentid&filter_ticketid=260

And the result:

261 262 263 264.........

How can i filter tickets >= 260 ?

Something like: "filter_ticketid>=260".


Sep, 2019 - Permalink

I need the next tickets, using PRTG API, how can i filter for get the next tickets?

Like >= 260 Greater than or equal to 260;


Sep, 2019 - Permalink

Hello Rander,

Such view is unfortunately not possible.

You can use the following API call to show tickets and only include records younger than x.

/api/table.json?content=tickets&columns=parentid,message&filter_drel=30days

Further information can be found in the corresponding Filtering by Object ID section and Sorting and Advanced Filtering section.

Best regards,
Sebastian


Sep, 2019 - Permalink

Hi Sebastian,

Too bad, this function would be very useful !

Thank you for your support.

Kind regards, Rander.


Sep, 2019 - Permalink