Solutions

Ticketing granularity

Modified on 2025-06-10 16:08:11 +0200

Please add some form of granularity to ticketing. There are many I don't want to see ever. Also closing them there should be a one click option if you do not need notes.

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Hi there,

We prioritize our features according to the number of customers we can help with the feature. We are thankful for feature requests, this is why we integrated a way for our customers to request these features, this is described here.

Please be as detailed as possible what filters for internal tickets you exactly expect.

Kind regards,
Felix Saure, Tech Support Team

Aug, 2019 - Permalink

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Ticketing granularity

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.