Hi guys, I am to monitor traffic on 8412zl switch but this is proving difficult. I can auto discover the switch and its ports but no traffic stats are displayed. I have done some testing and I can scan the device using the PRTG tester and this shows all the mibs and I can even pick one and add this myself. But before I even try to do this myself being a complete novice at both prtg and creating mibs has any got any ideas to get this working ?

Below is a portion of the output from the tester.

Paessler SNMP Tester 5.2.3 Computername: HIDDDENface: (XXX.XXX.XXX.XXX)
04/07/2019 13:33:35 (3 ms) : Device: 10.XXX.XXX.XXX
04/07/2019 13:33:35 (5 ms) : SNMP V2c
04/07/2019 13:33:35 (6 ms) : Scaninterfaces
Scanning Standard Interfaces...
04/07/2019 13:33:35 Start Scan
04/07/2019 13:33:35 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:35 Community: PUBLIC
04/07/2019 13:33:35 SNMP Version: V2
04/07/2019 13:33:35 Delay: 0
04/07/2019 13:33:35 Force32: No
04/07/2019 13:33:35 Single Get: No
04/07/2019 13:33:35 GET: 1.3.6.1.2.1.1.3.0
04/07/2019 13:33:35 Try 1
04/07/2019 13:33:35 DoRequest 0
04/07/2019 13:33:35 Init Session
04/07/2019 13:33:35 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:35 Timeout: 2000000
04/07/2019 13:33:35 Version: 2
04/07/2019 13:33:35 Open Session
04/07/2019 13:33:35 Send Request
04/07/2019 13:33:35 Send Done
04/07/2019 13:33:35 Start 45847480
04/07/2019 13:33:35 Done 45847480 Status=0
04/07/2019 13:33:35 0 ASN_COUNTER,ASN_TIMETICKS: 438937453
04/07/2019 13:33:35 GET: 1.3.6.1.2.1.2.1.0
04/07/2019 13:33:35 Try 1
04/07/2019 13:33:35 DoRequest 0
04/07/2019 13:33:35 Init Session
04/07/2019 13:33:35 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:35 Timeout: 2000000
04/07/2019 13:33:35 Version: 2
04/07/2019 13:33:35 Open Session
04/07/2019 13:33:35 Send Request
04/07/2019 13:33:35 Send Done
04/07/2019 13:33:35 Start 45847552
04/07/2019 13:33:35 Done 45847552 Status=0
04/07/2019 13:33:35 0 ASN_INTEGER: 239
04/07/2019 13:33:35 Test 64bit
04/07/2019 13:33:35 GET NEXT: 1.3.6.1.2.1.31.1.1.1.6
04/07/2019 13:33:35 DoRequest 0
04/07/2019 13:33:35 Init Session
04/07/2019 13:33:35 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:35 Timeout: 2000000
04/07/2019 13:33:35 Version: 2
04/07/2019 13:33:35 Open Session
04/07/2019 13:33:35 Send Request
04/07/2019 13:33:35 Send Done
04/07/2019 13:33:35 Start 45847576
04/07/2019 13:33:35 Done 45847576 Status=0
04/07/2019 13:33:35 0 ASN_COUNTER64: 1233903113
04/07/2019 13:33:35 64bit available
04/07/2019 13:33:35 GET NEXT: 1.3.6.1.2.1.31.1.1.1.1
04/07/2019 13:33:35 DoRequest 0
04/07/2019 13:33:35 Init Session
04/07/2019 13:33:35 Host: 10.XXX.XXX.XXX:161
04/07/2019 13:33:35 Timeout: 2000000
04/07/2019 13:33:35 Version: 2
04/07/2019 13:33:35 Open Session
04/07/2019 13:33:35 Send Request
04/07/2019 13:33:35 Send Done
04/07/2019 13:33:35 Start 45847552
04/07/2019 13:33:35 Done 45847552 Status=0
04/07/2019 13:33:35 0 ASN_OCTET_STR: A1
04/07/2019 13:33:35 Current: 1.3.6.1.2.1.31.1.1.1.1.1
04/07/2019 13:33:35 Description: A1
04/07/2019 13:33:35 Testing...
04/07/2019 13:33:35 GET: 1.3.6.1.2.1.31.1.1.1.6.1
04/07/2019 13:33:35 Try 1
04/07/2019 13:33:35 DoRequest 0
04/07/2019 13:33:35 Init Session
04/07/2019 13:33:35 Host: 10.XXX.XXX.XXXX:161
04/07/2019 13:33:35 Timeout: 2000000
04/07/2019 13:33:35 Version: 2
04/07/2019 13:33:35 Open Session
04/07/2019 13:33:35 Send Request
04/07/2019 13:33:35 Send Done
04/07/2019 13:33:35 Start 45847408
04/07/2019 13:33:35 Done 45847408 Status=0
04/07/2019 13:33:35 0 ASN_COUNTER64: 1233903113
04/07/2019 13:33:35 64bit in: 0,1233903113
04/07/2019 13:33:35 GET: 1.3.6.1.2.1.31.1.1.1.10.1
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XXX:161
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847552
04/07/2019 13:33:36 Done 45847552 Status=0
04/07/2019 13:33:36 0 ASN_COUNTER64: 1202908644
04/07/2019 13:33:36 64bit out: 0,1202908644
04/07/2019 13:33:36 inout64=3 inout32=0
04/07/2019 13:33:36 Ok
04/07/2019 13:33:36 GET List: device=1.3.6.1.2.1.2.2.1.3.1,status=1.3.6.1.2.1.2.2.1.8.1,unit64=1.3.6.1.2.1.31.1.1.1.15.1
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847504
04/07/2019 13:33:36 Done 45847504 Status=0
04/07/2019 13:33:36 0 ASN_INTEGER: 6
04/07/2019 13:33:36 1 ASN_INTEGER: 1
04/07/2019 13:33:36 2 ASN_COUNTER,ASN_TIMETICKS: 1000
04/07/2019 13:33:36 GET: 1.3.6.1.2.1.31.1.1.1.18.1
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XX.XXX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847504
04/07/2019 13:33:36 Done 45847504 Status=0
04/07/2019 13:33:36 0 ASN_OCTET_STR: Connection to Router
04/07/2019 13:33:36 
Portname: ([port]) [ifalias] [ifsensor]
port ->(001
alias ->(001) 
04/07/2019 13:33:36 GET List: ifalias=1.3.6.1.2.1.31.1.1.1.18.1,ifdescr=1.3.6.1.2.1.2.2.1.2.1
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847504
04/07/2019 13:33:36 Done 45847504 Status=0
04/07/2019 13:33:36 0 ASN_OCTET_STR: Connection to Router
04/07/2019 13:33:36 1 ASN_OCTET_STR: A1
04/07/2019 13:33:36 
Portname: ([port]) [ifalias] [ifsensor]
port ->(001
alias ->(001) Connection to Router
04/07/2019 13:33:36 GET NEXT: 1.3.6.1.2.1.31.1.1.1.1.1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847480
04/07/2019 13:33:36 Done 45847480 Status=0
04/07/2019 13:33:36 0 ASN_OCTET_STR: A2
04/07/2019 13:33:36 GetNext=1.3.6.1.2.1.31.1.1.1.1.2
04/07/2019 13:33:36 Current: 1.3.6.1.2.1.31.1.1.1.1.2
04/07/2019 13:33:36 Description: A2
04/07/2019 13:33:36 Testing...
04/07/2019 13:33:36 GET: 1.3.6.1.2.1.31.1.1.1.6.2
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847552
04/07/2019 13:33:36 Done 45847552 Status=0
04/07/2019 13:33:36 0 ASN_COUNTER64: 0
04/07/2019 13:33:36 64bit in: 0,0
04/07/2019 13:33:36 GET: 1.3.6.1.2.1.31.1.1.1.10.2
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847600
04/07/2019 13:33:36 Done 45847600 Status=0
04/07/2019 13:33:36 0 ASN_COUNTER64: 0
04/07/2019 13:33:36 64bit out: 0,0
04/07/2019 13:33:36 inout64=3 inout32=0
04/07/2019 13:33:36 Ok
04/07/2019 13:33:36 GET List: device=1.3.6.1.2.1.2.2.1.3.2,status=1.3.6.1.2.1.2.2.1.8.2,unit64=1.3.6.1.2.1.31.1.1.1.15.2
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847480
04/07/2019 13:33:36 Done 45847480 Status=0
04/07/2019 13:33:36 0 ASN_INTEGER: 6
04/07/2019 13:33:36 1 ASN_INTEGER: 2
04/07/2019 13:33:36 2 ASN_COUNTER,ASN_TIMETICKS: 100
04/07/2019 13:33:36 GET: 1.3.6.1.2.1.31.1.1.1.18.2
04/07/2019 13:33:36 Try 1
04/07/2019 13:33:36 DoRequest 0
04/07/2019 13:33:36 Init Session
04/07/2019 13:33:36 Host: 10.XXX.XXX.XXX
04/07/2019 13:33:36 Timeout: 2000000
04/07/2019 13:33:36 Version: 2
04/07/2019 13:33:36 Open Session
04/07/2019 13:33:36 Send Request
04/07/2019 13:33:36 Send Done
04/07/2019 13:33:36 Start 45847432
04/07/2019 13:33:36 Done 45847432 Status=0
04/07/2019 13:33:36 0 ASN_OCTET_STR: Connected  to DSL
04/07/2019 13:33:36 
Portname: ([port]) [ifalias] [ifsensor]

Thanks all.

Paul

Article Comments

Hello,

Based on the attached information from the SNMP tester, we can see there are many timeouts. This can be due to connection problems between the PRTG and the target device, missing configuration in the target device or the user configured is not allowed in the switch.

First, make sure there is nothing in the network blocking SNMP packets between the PRTG and the switch, like a firewall or antivirus. then make sure the community string is configured correctly in the switch. You may follow this detailed guide for SNMP Troubleshooting in order to make sure everything is configured right.

Then you can start by configuring an Uptime sensor to make sure the device SNMP is configured properly and the PRTG is able to access it. And if the Uptime sensor works you can create the Traffic Sensor.


Jul, 2019 - Permalink