Hi. I am currently implementing prtg to monitor my server farm for WMI. With the Local server (Server where PRTG is installed) everything works fine. However, with the other servers give me problems two Sensors in specific :.

CPU Load: WMI: No result set (code: PE016) - PerfCounter: Unable to access the desired computer or service. Check the permissions and authentication of the log service or the interactive user session against those on the computer or service being monitored. (Performance counter error # 0xC0000BDB)

PageFile Usage WMI: No result set (code: PE016) - PerfCounter: Unable to connect to the specified computer, or the computer is offline. (Performance counter error # 0x800007D0)

I followed the following link to configure WMI remote access to my servers: Https:msdn.microsoft.com/en-us/library/aa393266(v=VS.85).aspx

Can anyone guide me in the configurations or permissions that I must enable for these sensors to work correctly?

Article Comments

Hello,

Thank you for the response. Are you using a Domain Admin Account here? Also, are all machines members of the same domain?

best regards.


Jan, 2017 - Permalink

Thanks for your reply.

All the servers are inside workgroup. There is no domain configured.

Atte.


Jan, 2017 - Permalink

If the target machine(s) and the PRTG Host machine are not within a domain, things get very tricky. You can try the tips in the following KB-Guide: How can I monitor WMI sensors if the target machine is not part of a domain?

If those do not help, the final resorts may have to be, either using SNMP to monitor those targets, or deploying Remote Probes onto each one, to monitor each one as a Probe itself.


Jan, 2017 - Permalink