Issue when trying to change E-Mail address

I also tried with a user who has no mail attribute set at all in AD:

Same behaviour.

Hi bezibaerchen,

Thank you for your Knowledge Base post.

We encountered this error before and found that rebooting the Core Server helped. Therefore, please restart your Core Server and try to change the email addresses again.

Thank you in advance!

Best Regards,
Moritz Heller
Paessler Support Team

Thanks a lot for your swift reply Moritz. However, I already tried a core server restart, even rebooted complete host.

No luck unfortunately

Hi bezibaerchen,

Thank you for the update.

To take a closer look at the issue, I will create a case and contact you via email for further troubleshooting steps.

Thank you in advance!

Best Regards,
Moritz Heller
Paessler Support Team

Thank you Moritz, looking forward to your E-Mail. We want to switch to another address once first contact took place.

Hello

Having the same issue when trying to modify graph settings at /systemsetup.htm?tabid=1

The validation of the data you entered has failed.

    The web server port 80 is not available. Please stop or reconfigure the application that is occupying this port or select a different port.


The settings have not been changed. Error details

Version: 19.1.49.1966
Server: X.X.X.X:8080
URL: /editsettings?[object FormData]
Time: 12:17:57

This topic was phased out towards a request for development, seems to be a bug. Does a core restart help you as well?

Hi andresmorago,

Thank you for your post.

The error message has a slightly different message that indicates another web service running on your PRTG Core Server host blocking the web server port 80. Therefore, please check if another application is running on the corresponding server using port 80.

Thank you in advance!

Best Regards,
Moritz Heller
Paessler Support Team

Hi. Sorry if I used the wrong thread.

I have PRTG running on port 8080 since port 80 is already being used for something else. Bases on this, how can I change some settings I require without making port 80 available?

Thanks

Hi andresmorago,

Thank you for the information.

Please use the following registry hack to prevent PRTG from using Port 80:

1. Connect the the device on which the corresponding Probe is installed
2. Path: HKEY_LOCAL_MACHINE\Software\Wow6432Node\Paessler\PRTG Network Monitor\Server\Webserver
3. Add a new DWORD, Value Name: NoSSLRedirect
4. Value: 1
5. Restart your Core Server

For more detailed information, please follow this link:

• https://helpdesk.paessler.com/en/support/solutions/articles/76000063587-prtg-blocks-port-80-although-i-m-using-ssl-on-port-443-how-to-free-port-80
  
  Best Regards,
  Moritz Heller
  Paessler Tech Support Team

I am having a similar problem. I recently upgraded to 19.2.50.2842. I am trying to update the SNMP password and I'm getting:

Error (Bad Request) The validation of the data you entered has failed. The dependency target is not valid. Please select a sensor.

The object has not been changed. Error details Version: 19.2.50.2842 Server: aasedmspw:7784 URL: /editsettings?[object FormData] Time: 15:10:8

The error makes no sense as you don't set the SNMP password on a sensor. I've tried restarting the core service and rebooting the server, and I consistently get the same result.

Hi BradM,

Thank you for the post!

Please note that the corresponding error message means that the configured dependency target has been deleted. This causes that the dependency target to be changed to "Unknown Object".
To resolve the issue, please follow these steps:

1. Navigate to the affected device
2. Switch to the "Settings" tab
3. Look at the option "Schedules, Dependencies, and Maintenance Window"
4. If you have selected "Select object" please select a new, valid object
5. If you don't want to select a new object, select "Use parent"
6. Save your changes
   
   Best Regards,
   Moritz Heller
   Paessler Support Team

That worked.

Thank you.