Hello
I have problem in PRTG Android APP when try to login I get error I could not retrieve the passhash
even I can open it from mobile web browser any suggestions to solve the problem ?
PRTG APP Android problem
Modified on 2025-06-10 16:25:27 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello Ahmed,
Thank you very much for your contact.
Please see this knowledge base article for a problem solving approach.
Best regards,
Sebastian
May, 2019 - Permalink