I created a server template with approx. 40 sensors. When I add a new device upon this template not all sensors are shown. I tried several times, also recrating the template.

Best regards

Article Comments

What Sensors were you using and did you select the Sensors in the list when creating the template? If so, please don't select them - as it's an exclude list :)

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Kind regards,
Stephan Linke, Tech Support Team


Apr, 2019 - Permalink

Thank you for your reply. Surely I did NOT mark any sensors as I created the template :-).

Sensors not showing on new servers used from the template are: The Servers are build up the same (Disk, …)

  • Logical Disk: Disk 0
  • Network Team - Traffic
  • SNMP HP Systemzustand
  • Physical Disk: Port1 Box1...

Regards


Apr, 2019 - Permalink

Could you post the actual template? It resides in the following directory:

C:\Program Files (x86)\PRTG Network Monitor\devicetemplates\


Thanks! :)

PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Apr, 2019 - Permalink

Okay, I figured it would be smaller. Could you open up a support case via support@paessler.com. provide me with the template file and refer to that thread? :)

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Apr, 2019 - Permalink