I was trying to use the new PRTG Desktop app but the connection times out every time. The only way I can use it is connecting on the actual server with "localhost" as the address. I was using the enterprise console before with no problem locally and remotely. I'm running 19.1.49.1916 PRTG500 on a cluster with one fail-over.

Thanks.

Article Comments

And it works when you put the actual FQDN in a browser? Port and password are correct?

PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Mar, 2019 - Permalink

I figure this one out. I had on the settings to only be accessible from localhost. Changed it to all available IPs and is working now. I guess when I updated somehow the settings changed. All good now.

Thanks


Mar, 2019 - Permalink

Glad to hear that :)

PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Mar, 2019 - Permalink