While trying to add key and certificate in Docker container monitoring sensor, getting error as Socket Error # 10054 Connection reset by peer.
Please clarify what am I missing ?
Article Comments
Hello Aishwarya,
Would you kindly share the version you are currently using? There is a known bug related to the Docker Container Status in PRTG version 23.2.83. The resolution for this issue has been released in version 23.2.84 and any subsequent newer versions. If you are using version 23.2.83, I recommend upgrading your PRTG to a newer version.
If the issue persists even after upgrading or if you are not using the version, please consider submitting a support ticket with us and provide a support bundle for further analysis.
Kind regards,
Eng Kang - Tech Support Team
Aug, 2023 - Permalink
Hello Support
I am using 21.3.71.1416+version.
Aug, 2023 - Permalink
Hello Aishwarya,
It appears that you are using an outdated version of PRTG. I would recommend considering an upgrade to a more recent version. Have you attempted to recreate the sensor?
If the problem continues to persist, you might want to consider logging a ticket with us for further assistance. You can do this via Contact Us.
Kind regards,
Eng Kang - Tech Support Team
Aug, 2023 - Permalink
Hello Aishwarya,
Would you kindly share the version you are currently using? There is a known bug related to the Docker Container Status in PRTG version 23.2.83. The resolution for this issue has been released in version 23.2.84 and any subsequent newer versions. If you are using version 23.2.83, I recommend upgrading your PRTG to a newer version.
If the issue persists even after upgrading or if you are not using the version, please consider submitting a support ticket with us and provide a support bundle for further analysis.
Kind regards,
Eng Kang - Tech Support Team
Aug, 2023 - Permalink