The WMI Windows Event Log sensors stopped working on 2 devices

Modified on 2025-06-10 16:35:25 +0200

I have 2 devices that have been running wmi Windows Event Log sensors for years. They decided to stop. I am unable to add new wmi event log sensors and gets stuck at the preparing sensor settings... page. I AM able to install other WMI sensors such as CPU and Disk on the same devices?

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I upgraded the PRTG Server code in our cluster and I was "magically" able to add the WMI windows event sensors... "MAGIC".

Jun, 2023 - Permalink

Hello,

I am glad the issue is solved now! Please contact us back if you need any help.

Jul, 2023 - Permalink

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The WMI Windows Event Log sensors stopped working on 2 devices

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.