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User story
As a PRTG user, I want a way to deactivate the ticket system completely.
Details of user story
We use our own system and don't want to deal with removing tickets in the PRTG ticket system or to have to pay attention to it at all.
Acceptance criteria
- Criterion #1 -> a way to deactivate the ticket system
Status
Open
Article Comments
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Hi Emil,
I'm afraid that deactivating the ticket system is not possible at the moment. If you want to add this as a feature request, I would like to ask you to follow our guide here.
Kind regards
Felix Wiesneth - Team Technical Support
May, 2023 - Permalink