Hello, I have a question about PRTG Cloud. What happens in the event of an internet failure? Are events stored in time and "postponed"?
PRTG cloud internet failure
Modified on 2025-06-10 16:38:47 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi Charles,
I assume that you are referring to the Cloud sensors, like the Cloud HTTP Sensor and not our Paessler PRTG Hosted Monitor, correct?
If this applies, it will depend on which probe you added the sensors. Our Cloud Servers which perform the scans will not buffer any results in case of an outage. But if you have a Remote Probe somewhere in the cloud, this will continue sending requests to the website you wish to monitor and the Probe itself will buffer the results.
Hope this helps, if not, I'll be here to provide more information.
Kind regards,
Felix Saure, Technical Support Team
May, 2023 - Permalink