Moved the sensordata from old to knew server

Modified on 2025-06-10 16:42:02 +0200

I recently moved our PRTG-installation to new hardware. Now i moved the sensordata to the new installation but can't see its data in the graphs. Is there a way to load the sensordata into the graph calculations?

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Hi Florian,

Yes, you can do this via the Setup > System Administration > Administrative Tools page. The setting is called Recalculate PRTG Graph Data Cache. Please be patient after that, since it can take a longer while depending on your number of objects PRTG is running.

Kind regards,
Felix Saure, Technical Support Team

Mar, 2023 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Moved the sensordata from old to knew server

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.