I have the activation file but I can't get passed the interface to access the setup section to upload the file. Not Activated (Failed to establish secure connection Socket Error #11001 Host not found.)
Unable to register license for PRTG Network
Modified on 2025-06-10 16:43:49 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi there, thanks for your message.
If you're still having issues, can you open a ticket with us here, and we can certainly help with your problem.
Mar, 2023 - Permalink