We are having issues with SSH sensors causing our MSA controllers to stop functioning correctly. They can still be pinged and when accessing the web GUI through the second controller it all comes back as normal but all PRTG sensors stop working (Excluding ping) We were using SSH to monitor disk metrics. Anyone else facing these issues or is there any other way we could monitor disk metrics?
HP MSA 2060 SSH Issues
Modified on 2025-06-10 16:43:53 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello there
Thanks for reaching us.
We will need to have a lot more of details in order to find the reason for this problem. But we don't have any reported incidents for this sensor type.
I would kindly suggest opening a ticket at Support@paessler.com, including some screenshots of the sensor configuration and device settings.
If possible please include also a support bundle
Nov, 2022 - Permalink