I keep getting these errors when there is an alert that is setup to send notifications. It gets this error, but in a few seconds clears itself of the error and sends the email. It doesn't happen on every sensor just on a few, and they are all setup to basically send to the same emails. Anyone have any idea as too why it would only do this on a few sensors and not all of them?


Article Comments

Hello Phillip,

Thanks for the KB port. The groups, devices, and sensors can set up more than 1 notification with multiple Notification Templates. It could be one of the notification templates was not properly setup with the required recipient email address.

If you know which sensor causes the error, you may head over to the Notification Trigger tab to check on the Notification Trigger set.

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With kind regards,
Chan Siau Hen
Technical Support Team, Paessler AG


Feb, 2023 - Permalink