Hi,

I just wanted to ask if there is a solution to my syslog receiver sensor keeps getting an alert warning every now and then.

Image description

thanks

Article Comments

Hello Dear customer,

Thank you for contacting PRTG support.

I will highly recommend that for this type of issue and better assist you, please open a support case at support@paessler.com and attached the following data to troubleshoot your case:

please provide us with the following information:

  • Screenshot of the device configuration.
  • Screenshot of the device overview.
  • Screenshot of the sensor overview.
  • Screenshot of the sensor configuration.

Please make sure to capture the whole PRTG user interface (neither cropped nor resized) in any screenshot and attach them as email file attachment.


Jan, 2023 - Permalink