Including in the report: Acknowledgement and Comment of the alarms

Modified on 2025-06-10 16:51:33 +0200

User story

As a PRTG user, I want to add to our daily report Acknowledgement status and comments

Details of user story

As we are a big team, we have dedicated people that works with PRTG and present the report with all the active alarmsevery day. Our analists should see if the alarm was acknowledged (seen) and read about what steps was done to check the alarm ( this information we will write in the message section while acknowledging the alarm).

Acceptance criteria

Every report object should have ACK section
Every report object should have Comment section

Status

Open

Article Comments

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Including in the report: Acknowledgement and Comment of the alarms

User story

Details of user story

Acceptance criteria

Status

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.