Hi,

When I login with my own administrator account, I can not view, delete or add (existing) users when I open the settings of a User group. My account is member of the PRTG Administrator group.

When I login with the default PRTG System Administrator all of that isn't a problem...

Article Comments

Hello claea,

Thank you for the post, it appears your own admin user is missing write access, please see the "User Access Rights Overview" section here:

https://www.paessler.com/manuals/prtg/user_access_rights

Regards, Oscar


Oct, 2022 - Permalink

Hello Oscar,

Thanks for the reply. Maybe I had to mention that it isn't a local user, but a domain member. So I made a AD-group with the options:

  • Give user group members adminstrative rights
  • Allow user group members to create all sensors
  • Use Active Directory integration
  • Group Members are empty
  • Primary Group Users is filled with mine administrator account

Nov, 2022 - Permalink

Hi claea,

Stolen from here: https://www.paessler.com/support/how-to/active-directory

In the PRTG web interface, select Setup | System Administration | User Groups from the main menu. Hover over step2 pluszeichenflietext and select Add User Group. Provide a meaningful User Group Name. Under Administrative Rights, select Give user group members administrative rights. Under Active Directory or Single Sign-On Integration, select Use Active Directory integration. Under Active Directory Group, select the AD user group whose members later have access to PRTG. For our example, we chose the PRTG_ADM user group. additional info manual For very large ADs, you see an input field instead of a dropdown list when you add or modify a user group. In this case, you can only enter the AD user group name. PRTG automatically adds the prefix. Repeat these steps for the PRTG_RO user group to create a second group of users that have only read access rights for PRTG. In this case, leave the default setting under Administrative Rights.

Now, members of the defined AD groups can log in to PRTG with the respective access rights.

Add new user group In the device tree, PRTG automatically creates new groups with the name [group_name] home for each of the integrated AD user groups.

Do not forget to set group access rights that apply to device tree objects as well as to libraries, maps, and reports. You can do so in an object’s settings in section Access Rights.

The easiest way is to set group access rights in the settings of the root group.


Nov, 2022 - Permalink