I have installed PRTG monitor version 22 in my windows 10 Laptop. But I am unable to get notifications email regarding alert. I got error email sending " connection to SMTP relay server " mail.mydomain.com" failed. My email server is hosted in local exchange server. Can I have someone help me to get troubleshooting? This monitoring tool installation is my very first experience. Please kindly advise how is step by step procedure to add devices and sensors. Where can I learn about snmp protocols details. Thanks
unable to get notifications email
Modified on 2025-06-10 16:53:34 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
Thanks for contacting us.
I understand that you have questions in regard to notifications not being delivered through email. - Here's a really useful step by step for notifications: https://helpdesk.paessler.com/en/support/solutions/articles/70249-sending-prtg-notifications-via-microsoft-exchange https://learn.microsoft.com/en-us/previous-versions/tn-archive/dd277329(v=technet.10)?redirectedfrom=MSDN
In the following link you will find different videos for different topics related to PRTG: https://www.paessler.com/support/videos-and-webinars/videos?lang=en
The above includes SNMP, initial configuration, etc.
Hope this helps.
Regards,
Miguel Aikens
Nov, 2022 - Permalink