Hi, I don't receive email notifications after setup Notification Delivery. This is error in log: Error sending "Email": Connection to SMTP relay server "smtp.office365.com" failed (Sensor ID: 2078 | Trigger Source ID: 0 | Trigger ID: 1)
Can not send email
Modified on 2025-06-10 16:56:01 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
Thanks for contacting us.
I understand that notification delivery is not working for you, correct?
- Was this working before or is this a new implementation? - Here's a really useful KB article with step by step to configure it: https://helpdesk.paessler.com/en/support/solutions/articles/76000045334-can-i-use-microsoft-office-365-as-smtp-relay-server-for-prtg-email-delivery
Hope this helps.
Regards,
Miguel Aikens
Oct, 2022 - Permalink