When we activate WMI Sensors on a Windows Server 2016, we get this error message in the windows eventlog:

Faulting application name: WmiApSrv.exe, version: 10.0.14393.4169, time stamp: 0x5ff79153
Faulting module name: vmStatsProvider.dll, version: 10.1.0.57774, time stamp: 0x57ecebcb
Exception code: 0xc0000005
Fault offset: 0x0000000000001d9a
Faulting process id: 0x6dd8
Faulting application start time: 0x01d8dca30491bc44
Faulting application path: C:\WINDOWS\system32\wbem\WmiApSrv.exe
Faulting module path: C:\Program Files\VMware\VMware Tools\vmStatsProvider\win64\vmStatsProvider.dll
Report Id: ccc8196b-1d76-4fad-82b9-10e3aae0aaa9
Faulting package full name: 
Faulting package-relative application ID:

This error come regularly. When we deactivate the WMI Sensors for this server, we dont get the error. We have this only on one server. But we cant see differences to the other servers.

Article Comments

Hi PEAC,

Sounds like an issue with the VMware provider installed on your host. Did you update the tools to the latest version yet, as mentioned in this bug report by VMware?

Kind regards,
Felix Saure, Tech Support Team


Oct, 2022 - Permalink