After installing 2022-08 Security Update for Windows Server 2016 for x64-based Systems (KB5012170) on our Windows 2016 core server, noticed stability issues. At least once a week all devices went into an unknown state, came back, back into unknown again. With a small Ajax error window sometimes popping up on the bottom right of the page. Only a restart of the core service stabilized things for a while, until we uninstalled KB5012170. Running PRTGNetwork Monitor XL1 version 22.3.78.1873 x64

Anyone else?

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi there,

Please let me know whether the situation gets better if you uninstall the update again? If not, please create a support case via an email to support@paessler.com


Sep, 2022 - Permalink

Currently PRTG appears to be running okay, but early days yet. We will monitor for a week, to be more certain. KB5012170 has been uninstalled from the core server and the system rebooted. What the link is between the 2 I am not sure....


Sep, 2022 - Permalink