how to get version of prtg

Article Comments

Hello Reuven,

Thank you for your message.

Can you please describe what you need exactly? Are you looking for a specific version of PRTG?

In this case, if you already have PRTG installed you can get the installer of the current version you are using under "C:\Program Files (x86)\PRTG Network Monitor\PRTG Installer Archive".

If you do not have access to your PRTG installation or need an other version, let us know.

Regards.


May, 2021 - Permalink

Hello Reuven,

Your PRTG version is displayed in the status bar (bottom left) when connection to your PRTG server with your internet browser.

You can also get your PRTG version using the API call:

http://yourserver/api/getststus.xml&username=myuser&password=mypassword

This will get you your PRTG status, including the current version

<?xml version="1.0" encoding="UTF-8"?>
<status>
    <NewMessages>4</NewMessages>
    <NewAlarms>0</NewAlarms>
    <Alarms>3</Alarms>
    <AckAlarms></AckAlarms>
    <NewToDos></NewToDos>
    <Clock>17-5-2021 11:53:48</Clock>
    <ActivationStatusMessage>(Tag activationstatusalert unknown)</ActivationStatusMessage>
    <BackgroundTasks>0</BackgroundTasks>
    <CorrelationTasks>0</CorrelationTasks>
    <AutoDiscoTasks>0</AutoDiscoTasks>
    <Version>21.1.66.1664+</Version>
    <PRTGUpdateAvailable>yes</PRTGUpdateAvailable>
    <IsAdminUser>true</IsAdminUser>
    <IsCluster></IsCluster>
    <ReadOnlyUser></ReadOnlyUser>
    <ReadOnlyAllowAcknowledge></ReadOnlyAllowAcknowledge>
    <ReadOnlyPwChange></ReadOnlyPwChange>
</status>

Sensors | Multi Channel Sensors | Tools | Notifications

Kind regards,

[[https://prtgtoolsfamily.com]] PRTG Tools Family


May, 2021 - Permalink

What about Ops Board?


Aug, 2022 - Permalink

Hello Bill, the version is displayed under the Help menu, from the user guide:

Help The Help page provides version information and contains the following tabs: l Resources—This tab provides links to the Technical Documentation. l Support—This tab provides a link to open a support ticket and provides information about how to contact technical support. l About—This tab provides a high-level description of ITOps Board.


Aug, 2022 - Permalink