I am monitoring an FTP connection that is unsecured, however after the update, it is unable to connect any more because of this. Was this removed during the update?

The manual still has the old "Don't use SSL" option in it, however the sensor no longer does.

The TLS settings in the sensor now stat use implicit or use explicit TLS if available. Will it not work any more with now encryption?


Article Comments

Hello,

thank you very much for using PRTG. Can you please switch to " Use explicit Transport-Level Security if available" (in the "Settings of the sensor)? Does this help? If it does not help, if possible get in contact with us via email and send us an FTP-Server we can connect to (where you experience the issue), against which we can run some tests.

best regards.


Oct, 2014 - Permalink

It didn't help. It just gives me a different error now, saying SSL/TLS is not available.


Oct, 2014 - Permalink

Same problem here... Tried all the setting explicit/implicit - no help.


Oct, 2014 - Permalink

We plan improvements on the FTP Sensor in a quick fix. May I ask though, if possible get in contact with us via email and send us an FTP-Server we can connect to (where you experience the issue), against which we can run some tests.


Oct, 2014 - Permalink

Hi there,

Getting the same error:

Error establishing secure connection (TLSv1+ Socket Error # 10061 Connection refused. -- TLSv1_0 Socket Error # 10061 Connection refused. -- SSLv3 Socket Error # 10061 Connection refused. -- SSLv2 Socket Error # 10061 Connection refused.)

after installed the update to Version 14.4.12.3284.

Tried changing from "Use implicit Transport-Level Security if available" to "Use explicit Transport-Level Security if available" still not working.

Please help.


Oct, 2014 - Permalink

May I ask, if possible get in contact with us via email and send us an FTP-Server we can connect to (where you experience the issue), against which we can run some tests.


Oct, 2014 - Permalink

Same error!! please help!


Oct, 2014 - Permalink

Hi, yes please. Do drop me email at yywong@bswhonda.com.my

I'm keen looking forward for the solution. Please help.

Thank you.


Oct, 2014 - Permalink

Hi still have not receive any reply from you, please help................


Oct, 2014 - Permalink

Please get in contact with us via email and send us an FTP-Server we can connect to (where you experience the issue), against which we can run some tests.


Oct, 2014 - Permalink

We are working on an update for the FTP sensors and the sensor will be part of the next stable release coming in the next 1-3 weeks. I'll notify you in this thread when the new version is released. Please bear with us.

Best regards


Oct, 2014 - Permalink

We released a new stable and preview version (14.4.12.3409/3410) with an update for the FTP sensors.

  • FTP sensor now offers an option for "unencrypted" connections
  • Changed: The FTP sensor now uses "anonymous" as default login if you did not define a user name. Please make sure that the anonymous user is allowed on you target FTP server, or provide valid credentials

Best regards


Nov, 2014 - Permalink

After the update to 22.2.77.2204+ I have the same problem until the update there were no problems


Jul, 2022 - Permalink

Hi there,

Please take a look here about the current issue.


Kind regards

Felix Wiesneth - Team Tech Support


Jul, 2022 - Permalink