I'm trying to send an event mail but it doesn't work. I tried with smtp.libero.it it port 465 connction security SSL / TLS with all the options but neither the mail in front of an event nor the test mail arrives. Same with gmail smtp.gmail.com brings 465 connection security SSL / TLS with all the options but does not arrive neither the mail in front of an event nor the test mail. Can you help me
Send notification mail
Modified on 2025-06-10 20:12:21 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
Thanks for contacting us.
I understand that you need assistance with email notifications, correct?
- In these type of cases we always recommend to enable delivery notification debugging. Please refer to this document for more information: https://helpdesk.paessler.com/en/support/solutions/articles/76000041683-how-can-i-enable-notification-delivery-logging
We can check logs after enabling them and recreating the problem.
Best regards,
Miguel Aikens
Jul, 2022 - Permalink