I have 5 watchguards, but only one m270. The m270 is at our site with our main prtg server. (All other watchguards have a local probe behind them) The m270 keeps dropping connection. I have done the following for testing
- removed netflow from m20 (restarted m270 after removing netflow)
- removing all sensors but 4 (network connections)
- set scanner to 60 seconds
- set timeout to 30 seconds in snmp on prtg
- tried snmp v2 and v3
- restart prtg server

Not sure what else to check, as our other watchguard's are working fine.

Article Comments

Hello there! Thanks for reaching us. We will need to have more detail to further investigate this, please open a ticket with us (making reference to this KB) and send us the following full-screen screenshots:

- Screenshot of the device configuration.
- Screenshot of the device overview.
- Screenshot of the sensor overview.
- Screenshot of the sensor configuration.

I'll try to update this KB if the ticket is created


Jun, 2022 - Permalink