When I try to connect to my jenkins server, https://<ip>:8080, with either the https sensor or advanced https sensor I get a 403 error. I've tried setting "do not inherit SNI from parent". I've tried setting the "compatibility engine" with "do not check ssl certificates". I get "The remote server returned an error: (403) Forbidden." I'm guessing it's because the jenkins service is running using a self-signed certificate. The ping sensor works.

Article Comments

Hello,

Are you able to open the site in a browser from the probe on which you have added the HTTP sensor?

Kind regards,
Sasa Ignjatovic, Tech Support Team


May, 2022 - Permalink

I found out that I needed to give PRTG the redirect URL, not the canonical URL. When I go to the jenkins page, I type in https://<url>:8080, but that immediately redirects (if I'm not currently logged in, which is the case if PRTG is connecting) to https://<url>:8080/login?from=%2F and that is the URL to enter into PRTG so it will work.


Jun, 2022 - Permalink