After Update to Version 22.1.74.1869+ the Veeam Sensor shows following Error if Veeam creates a synthetic full backup.

The following reverse lookup value is invalid: Postprocessing. Valid reverse lookup values are: Idle, NeverStarted, Pausing, Resuming, Starting, Stopped, Stopping, Working

Have changes been made to the sensor?


Article Comments

Hello,

There have been some minor changes to the sensor in the latest version. You can read about the changes in our release notes.

Have you also tried to recreate the sensor?


Kind regards,
Sasa Ignjatovic, Tech Support Team


Feb, 2022 - Permalink

Unfortunately, a recreation of the sensor does not bring any positive change


Feb, 2022 - Permalink

In that case we would need to take a closer look at the sensor. I would recommend that you open a support ticket for this issue.
It would be good if you include some screenshots of the sensor with the description of the issue (Overview, Log and Settings tab of the sensor).
You can open a ticket by writing us a email at support@paessler.com


Kind regards,
Sasa Ignjatovic, Tech Support Team


Mar, 2022 - Permalink

ticket is open,


Mar, 2022 - Permalink

Hello Thomas,

We had a look at your case, and found out that the error is caused by a unknown state that the sensor receives (Postprocessing). Our developers will investigate this, and develop a fix for the sensor, at the moment we do not yet have a release date for it.


Kind regards,
Sasa Ignjatovic, Tech Support Team


Mar, 2022 - Permalink

Hi Same problem here. Any news? Regards, Heinz


Mar, 2022 - Permalink

A fix for this issue has been developed, and is planned to be released in the PRTG version 22.x.76. This version is expected to be out by the end of April.


Kind regards,
Sasa Ignjatovic, Tech Support Team


Mar, 2022 - Permalink

I'm experiencing the same issue. Joining this thread for updates on the fix.


Apr, 2022 - Permalink

I'm experiencing the same issue. Joining this thread for updates on the fix.


May, 2022 - Permalink

The fix was released in the latest PRTG version, the 22.2.76. For more information please see our release notes.


Kind regards,
Sasa Ignjatovic, Tech Support Team


May, 2022 - Permalink