Currently the email for when any device comes back online is:
Probe Device Down ended (now: Up) (Downtime: 7 m 55 s)
Which is confusing to say the least. How can I change it to just say
Probe Device Up (Downtime: 7 m 55 s)
for all probes?
Change notification emails
Modified on 2025-06-10 20:19:34 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Within the "Edit Notification Template" section you'll see the Subject section that controls the content of the subject line using a series of placeholders. The default for which I think is :
[%sitename] %device %name %status %down (%message)
so that's what is generating your current subject line.
So for your request above you'd probably want to change that to :
%device %laststatus %down
though since that only shows the device and not the specific sensor within it you might prefer :
%device %shortname %laststatus %down
The list of placeholders can be found here : https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063844
and info on editing the notification template is here : https://www.paessler.com/manuals/prtg/notifications_settings
May, 2022 - Permalink