Hi guys. I had some crazy idea today and wanted to share this. We use Trello in our team for organization of dates, troubleshooting deadlines and etc. And i had an idea (if that is possible) to integrate the action of put some sensor on a Down status to Ack status, giving the sensor a deadline for troubleshooting it and automatically when i did that, it creates a Card on my Trello workspace already with the deadline date and the sensor Ack description. Maybe with some API integration on both it should be possible?


Article Comments

Hi Bernardo,

Thank you for this idea. Getting these data should be possible via a notification template and checking for the message in the sensor. However I'm afraid it is not possible, since you can't configure a trigger notification on the status "Acknowledged". This means there is no trigger from PRTG which triggers any notification if the sensor is in this status.

I would like to invite you to create and format your feature request according to our KB article. This will help us to prioritize and keep on track.


Kind regards

Felix Wiesneth - Team Tech Support


Apr, 2022 - Permalink