Configure PRTG with an Android Mobile App
Modified on 2025-06-10 20:24:22 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Important: We no longer maintain this article. The information might be out of date.
Hello,
Pardon my ignorance, I am very new to this side of IT. I have recently installed and configured PRTG on my home laptop to monitor my home environment. The configuration at a high level is mainly out of the box. Would anyone be able to help guide me on how to get the mobile app to see my home PRTG environment.
I tried using the QR code but I receive error messages on my Android device. Thank you for your time and attention.
Article Comments
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello Christopher.
Thank you for reaching us.
Sure, the mobile app sometimes could be tricky to operate.
Unfortunately, I'm not sure what kind of error you are getting while trying to access it.
I'll list here some of the most popular articles for Android hopefully it will help: https://helpdesk.paessler.com/en/support/solutions/articles/68260-prtg-for-android-login-problem https://https://helpdesk.paessler.com/en/support/solutions/articles/76000064760 https://www.paessler.com/manuals/prtg/smartphone_apps
Mar, 2022 - Permalink