hello , i have a server that we chage the ip address , we had a wmi update sensor , and after the chage the sensor stop working and show an error massage - No such host is known . what can i do to fix it? and why is that happaned ?


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If you copy your DNS entry out of the device in PRTG e.g. myserver.dns.local, logon to your probe server via RDP then issue the command: ping myserver.dns.local

if it still says the old IP address, thats why.

.

As for what you can do to correct it, one of these will probably fix it:

1 you could try RDPing onto the server, run a command prompt and issue the command:

ipconfig /registerdns

on the server itself (then wait a while until local DNS expires on the probe).

or

2 Logon to your domain controller, open DNS, find the entry in DNS and update the IP address (then wait a while until local DNS expires on the probe).

I've have made some assumptions here, but hopefully this will get you on the right path.


Dec, 2021 - Permalink