I want use WMI HDD Health sensor. but makes such a mistake Drive not found (code: PE013) in PRTG Network Monitor 17.3.32.2478+

what can i do ?

Article Comments

Hello,

Thank you for your post.

The error suggests that the selected drive can not be found or no longer exists.
Have you tried to recreate the sensor?

Kind regards,
Sasa Ignjatovic, Tech Support Team


Dec, 2021 - Permalink

Hello Sasa,

Thank you for reply

Yes. The error suggeste that the selected drive can not be find. I have tried to recreate but nothing changed


Dec, 2021 - Permalink

Hello,

During the recreation of the sensor, could you see the disk during the meta scan? Or at which exact point did the creation fail? Does the error message persist the same?

Kind regards,
Felix Saure, Tech Support Team


Dec, 2021 - Permalink