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Web Interface Ajax Error

Modified on 2025-06-10 20:34:04 +0200

For some reason i am unable to manage PRTG using the Web Interface. Everything works fine if i work directly on the server, but as soon as i start the Web Interface, it loads the main page and that is as far as it goes. If i try to do anything it just freezes and gives a error message: Ajax-Error PE1113: timeout.

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Hi there,

What version of PRTG are you currently using (see: Setup | PRTG Status) and is your PRTG Core Server directly connected to the internet or is it offline resp. behind a Proxy server?

Best,
Sebastian

Dec, 2021 - Permalink

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Web Interface Ajax Error

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.