My Share Disk Free sensor fails because authentication is required.

Cannot access network share: Access is denied(5) (code: PE030)

Article Comments

add the log on credentials in the device settings.

Is the share on a windows OS host or different?


Nov, 2010 - Permalink

Thanks, after adding Windows Credentials it no longer fails. The share is on a Linux samba server.


Nov, 2010 - Permalink

Good Morning, I've a problem with the share disk free sensor. I've a external disk currently connect and shared in a Linux device (Raspberry PI) through samba server. I can connect to it correctly in windows and it is mapped as D: When I add the shared disk to prtg, I received the following error:

"Logon failure: Una sessione di accesso specificata non esiste. Potrebbe essere già stata terminata(1312) (code: PE029)"

I've added the correct linux samba credentials in prtg on the probe (the windows device) settings (at the voice: Credentials for Linux/Solaris/Mac OS (SSH/WBEM) Systems ) but same error.

Can you please help me? Thanks


Feb, 2018 - Permalink

You'll need to add the sensor to the device that is the raspberry pi, and enter the credentials in the Windows section - then it'll work :)

Kind regards,
Stephan Linke, Tech Support Team


Feb, 2018 - Permalink